Borussia Dortmund’s Supporters’ Association was founded in 2004 as the fourth department within BV. Borussia 09 e.V. Dortmund (registered association), and is charged with supporting the club in all its endeavours, as well as coming up with new, fresh ideas and collaborating in their implementation. The department, which operates on a voluntary basis, stands for the representation of all members, fans and fan clubs both within the club and outside of it.
The Department for Supporters’ Affairs is a part of the limited company. It is responsible for a wide variety of tasks that are divided among nine full-time fan representatives. They are the first points of contact for any concerns fans may have with regard to BVB. Daniel Lörcher is head of the department. He has been active as a fan representative since 2013.
Borussia Dortmund has a large and varied supporters’ community that continues to grow steadily. In order to be able to deal most effectively with all the subsequent increase in tasks involved, the team of fan representatives has grown larger in recent years, and never stops evolving. The department is subdivided according to two major areas.
Sebastian Walleit (in the company since 2008), Björn Hegemann (2014), Luisa Junk (2016) and Antje Boedeker (2017) work in the area of matchday operations. A large part of their job involves the support, advance preparation, and post-match processing of senior-team and U23 matches, work with disabled supporters, the organisation of away season tickets, consultation on stadium bans and hooliganism, as well as networking.
Petra Stüker (at BVB since 1981), Alexander Winkler (2015), Amelie Gorden (2016) and Sebastian Schneider (2017) are focused on work to do with fan clubs, supported by Marie Büchner (2017), who is currently training. They are predominantly occupied with processing the queries and requests of over 800 official fan clubs, into which 25,000 to 30,00 fans are organised. However, they also take care of various administrative office tasks for the department.
Alongside these two major areas, further duties and responsibilities include, among others, the running of the Supporters’ Council, the organisation of supporters’ events and anti-discrimination work. In addition to that, the fan representatives work in close cooperation with the voluntarily run Supporters’ Association, which forms part of the registered association, as well as with the Fan Project Dortmund, both of which champion supporters’ causes outside of the limited company.